Glints Việt Nam Tuyển Dụng Business Operations Analyst Full-time

About The Role
We’re looking for a Business Operations Analyst to join our Vietnam Business Operations team, with a mission to drive process and operational improvements, deliver 2-3x efficiency gains through our tech-enabled recruitment solutions by building systems, streamlining processes, analyzing data, and solving critical business problems.

What You’ll Be Doing

• Implement short-term workarounds to solve immediate pain points, while simultaneously building and implementing long-term, sustainable solutions
• Work closely with regional BizOps team to deploy new systems, support in training local members, collect feedback and propose new ideas for further improvements
• Extract data from the system, build and maintain data visualization dashboards and reports for operations and business teams, (e.g sales performance, pipeline management, and conversion funnel metrics)
• Partner with business teams to review the key metrics on a recurring basis in order to pin-point business problems and their root causes
• Develop hypothesis and propose action plans to resolve problems based on the insights generated from data; keep close communication with business teams to implement solutions
• Work closely with business teams to understand thoroughly how the business operates, look for any gaps during the operation process, and define ways for improvement
• Increase operational efficiency by 2x-3x through automating and streamlining manual processes, introducing enhanced SOPs, “Kaizen” methodologies,  etc.

Why You Should Join Us

• You will work directly with the fastest-growing emerging markets in the region (Indonesia, Vietnam, Philippines, etc.)
• You will have the opportunity to influence our people, systems, and processes and collaborate with a driven and committed team
• Who We Are Looking For
• At least 2 years of experience in Business Planning, Business Operations, Business Analyst, Data Analyst or any other relevant roles
• Highly proficient in technology tools and collaboration tools (e.g Google Drive, Google Sheets, MS Office, etc.)
• Experience working with CRM systems, Excel, growth strategies, business intelligence is a plus
• Bachelor’s degree in Business Administration, Management, Marketing or another relevant field
• Advanced English skills in business communication
• Critical and systematic thinking
• Good note-taking and research skills
• Strong ownership, proactiveness
• A good sense of problem-solving with a can-do attitude
• Strong data analysis skills (adept in excel, SQL, tableau, etc.)

Please send your CV to: nhi.duong@glints.com
Title: BI - Full Name