Grab Việt Nam Tuyển Dụng Product Commercial Associate Full-time

Get to know the Role:

Responsible for developing & executing merchant initiatives and strategies to accelerate growth, increase productivity/efficiency and engagement of new and existing merchants. Problem-solving skills, an analytical approach to decision-making and execution, and a willingness to be hands-on are all necessary components to succeed in this role. ​

The day-to-day activities:

• Responsible for merchant P&L in expansion cities (North, Central and South clusters) by developing go-to-market initiatives and merchant campaigns/programs that will lead to improvement in business metrics
• Manage merchants’ activities and measure merchant performance incorporating data analysis and merchant feedback with timely and effective insights/actions to drive business growth and success
• Lead new merchant initiatives as well as deploy commercial product features to capture new growth opportunities in order to improve merchant productivity and satisfaction/NPS
• Proactively collaborate with cross functional teams, lead effective meetings, and provides actionable feedback based on business priorities
• Demonstrate and comply with all principles and core value of Grab

The must haves:

• Minimum 2 years of relevant work experience in Product, Operations, Account Management, Start-up/Tech, Ecommerce, or Logistics
• Strong planning, problem solving, presentation, data analyst and analytical skills. 
• The ability to multitask, adapt to changes and meet the business needs in a fast-paced environment
• Excellent communication skills in both written and spoken English
• Ability to communicate effectively to different audiences, from senior stakeholders to other departments within the organisation 
• Ownership: Ability to learn quickly, be proactive, and assume ownership for broad tracks of work
• Customer Orientation: Understand needs and expectations of customers and customer service mindset.

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