TIKI Tuyển Dụng Seller Communication (Content Writer) Executive Full-time
Hạn cuối: 30/06/2022

From what started 10 years ago as a one-man dream to venture into the unexplored land of e-commerce in Vietnam, Tiki.vn today is considered among the top B2C e-commerce players in Vietnam. From a small online bookstore, Tiki is expanding intensively to other categories. We are the first in the country to offer 2-hour delivery. Tiki has the highest NPS score amongst all e-commerce platforms in Vietnam. Customer trust and satisfaction are at the heart of everything we do. Harmony and learning is the core foundation of our culture.
JOB DESCRIPTION:
- Write content for educational/engagement articles, announcements, infographics, video scripts,… according to the tone and manner necessary for every communication channel.
- Ensure all communications are clear, easy to understand, and prevent crisis (if any) with short, clear & strong content.
- Coordinate & follow up with all related teams to get explanations & understand the process, raise concerns/suggestions when reviewing content for the request team to ensure the best communication solution.
- Work with internal stakeholders to develop and implement an effective communication plan.
REQUIREMENTS:
- Bachelor degree
- At least 06 months of experience in communications/content management.
- Skills: Content-writing/Copy-writing; Operation mindset; tech-savy, detail-oriented.
- English skills: Intermediate reading & writing skills;
- Computer skills: Familiar with communication/CRM tools, HTML is a big plus.
- Highly prefer working experience or knowledge of e-commerce service/ E-wallet;
- Behavioral skills: Adaptability, Communication, Teamwork, Organization, Proactiveness, Problem-solving.