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Lương Hồng Trang

Executive Assistant tại ExperWELL AS, Norway

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Chương trình mentoring của Lương Hồng Trang

Giới thiệu bản thân

A critical and creative thinker with nearly 20 years of working experience in diversified industries, banking & finance, education, tourism, oil & gas, construction, etc in Vietnam and international.

Competences: management skills, market research, data analytics.

Kinh nghiệm làm việc

  • Executive Assistant

    ExperWELL AS, Norway

    Assist in executing the day to day operations of the company, including but not limited in Administration, Human Resource, Sales, Marketing, Finance and others.

    03/2021 - Hiện tại
  • Data Quality Analyst

    Harvey Nash

    Validated the accuracy and availability of all commercial data served for Google shopping project.
    . Checked up the quality of data from shopping center, employ PowerBI to visualize it to let data tell meaningful stories.
    . Proposed relevant recommendation to improve business activities.

    05/2020 - Hiện tại
  • Product Analyst

    Bolder AS, Norway

    • Researched customer behavior in adventure sports to develop indoor adventure sports products.
    • Collected and analyzed data and created marketing reports to understand customer journey in human experience products.

    07/2019 - 05/2020
  • Business Intelligence Developer

    Norway in a Box AS, Norway

    • Investigated Asian markets (China, Vietnam) to grasp customer insights in consuming Norwegian salmon to enhance export opportunities.
    • Participated in developing block chain technology in salmon export process to improve customer experience in using products.

    11/2018 - 07/2019
  • Marketing Manager

    EVIVA TOUR VIETNAM

    • Conducted market research to understand customer insights and new trends in luxury tourism to upgrade and/or develop products.
    • Built up marketing plan and managed MKT team to achieve the target

    10/2017 - 04/2018
  • Operation Manager

    Language Link Academy

    * Built up and implement business plan for the allocated business unit. Managed all departments in school to reach the revenue at USD 500,000 in 2016.
    * Developed and trained new procedures, products to Sales and Customer services team. Proposed improvement if needed.

    04/2016 - 09/2017
  • Product Manager

    Joint Stock Commercial Bank for Investment and Development of Vietnam (BIDV)

    * Researched market to explore customer demands in credit products for corporate and individual to improve and develope new products.
    * Developed a systematic process to execute products in comply with the credit policies of government and the bank, whereas ensure the convenience of business units and customers.
    * Followed-up process to discover its impairment to upgrade or change accordingly after a comprehensive analyst.
    * Carried out training, workshop to support more than 200 branches of BIDV in selling products.
    * Took responsible for Profit & Loss of products, successfully reached USD 23m turnover & USD 5m profit (interest & fees) in 2015.

    06/2007 - 08/2016
  • Project Sales

    TOTO VIETNAM CO. LTD

    • Searched, approached, persuaded customers and provided TOTO sanitary products to 4 or 5-star construction projects.
    • Managed selling process to reach target: sign contract, delivery, support customers on and post selling.
    • Handled point of sales in allocated area to reach the targets.

    09/2006 - 05/2007
  • International Sales Executive

    Phu My Plastics and Chemical Company Ltd (Petronas Vietnam)

    • Investigated potential customers for the companies’ products - PVC powder
    • Pursued, advised and offered the appropriate solutions to meet customer requirements.

    04/2005 - 08/2006

Quá trình học tập

  • University of Stavanger

    Master's degree, Hospitality Administration/Management

  • Solvay Brussels School of Economics and Management

    Master of Business Administration - MBA, Finance, General

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    PACE VietNam

    Certificate, CFO

  • Foreign Trade University

    Bachelor of Business Administration and Management, general

Hoạt động ngoại khóa

  • Norwegian Red Cross

    Tour Coordinator

    12/2018 - Hiện tại
  • World Wildlife Fund

    Commuication Consultant

    12/2017 - 07/2018
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    Skipper Worse Ledaal

    Volunteer

Kỹ năng & chứng chỉ

Customer Insight

IBM SPSS

Project Management

Regression Analysis

Correlation Analysis

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