Thuy Pham


HRBP Manager tại TIKI

Chương trình mentoring của Thuy Pham

Giới thiệu bản thân

I add values by supporting others to add values.

A learning mindset, a result-oriented team player who is strongly motivated by excellence, thus performing as a perfectionist in an ethical work manner. Strong project management, planning & organization skills. Having a strong passion in HR with an ultimatum to achieve common business goals by utilising the most precious resource – people.

Kinh nghiệm làm việc

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    HRBP Manager


    In-charge functions: Core Engineering | Tiki Open Platform | Digital Services | Finance & Accounting
    Size: 400 Tech and Non-Tech employees

    - Closely plan and monitor headcount, people-related budget and recruitment phasing
    - Balance internal equity in terms of total rewards and benefits advisory with reference to wide market analysis & Tiki philosophy/proposition
    - Recruitment support: conduct interviews; coach interview techniques & relevant knowledge for managers, offer verification

    - Partner closely with L&D team in training needs identification; analysis & implementation
    - Monitor & review learning ROI with Business stakeholders via both training satisfaction & performance

    + Trust and credits among stakeholders for integrity; flexible teamwork & systematic efficiency
    + Well understanding of Ecom/Tech business operations and its success factors (at a supporting level)
    + Developed HRBP skillset & mindset of subordinates
    + Headcount and people budget plan under control (as of 05/22)

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    Capability Development Specialist - Brand Promotion Ambassador

    Anheuser-Busch InBev

    Coordinate BPA full life-cycle at ABI to optimize workforce cost & performance efficiency.

    Manage BPA Audit team of 10 members to ensure on-field BPA brand representation
    Dotted-line by 5 Team Leader Supervisors
    Indirectly impact on 1000+ BPA

    Manage agencies to meet company’s hiring needs, and report on performance issues when appropriate
    Track & minimize BPA turnover rate
    Manage recruitment budget

    Engagement: plan & coordinate engagement programs (townhall meeting, teambuilding, gifts on special occasions, etc)
    Performance: track & analyze Team Leader/BPA performance weekly/monthly/quarterly
    Appraisal: conduct annual performance review with stakeholders, work closely with Regional Managers for proper analysis and development plans
    Communication: internal and external point of communication for labour matters
    Toolkit: plan & ensure BPA toolkit facilitation (uniform, work materials, technological tools…)
    Technology: act as a change agent for technological and systematic operation tools
    Compliance: define and align work processes within cross-functional teams to ensure compliance

    Training: build a training framework (inc. training levels, types, recipients, content, evaluation) by conducting TNA. Standardize corresponding materials
    C&B: define & implement KPIs for Team Leader Supervisor, Team Leader and BPA

    #Routine and #Reporting
    Own and commit to Team agenda to meet the demand of business
    Work closely with internal teams to deliver data for routine reports and meetings
    Provide ad-hoc support to internal teams for BPA matters

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    Cadena HRM

    International Partner Support cum HRIS Project Consultant

    Mainly in charge of HRIS consulting and implementation for 20+ projects in Singapore, Cambodia, Laos, Myanmar, Thailand and Indonesia; supported 2-3 Vietnam projects

    - The first point of contact between clients and internal Product/Development teams for HRIS projects implementation and maintenance issues via telephone, emails and documents
    - Drove HRIS implementation roadmap regarding company requirements on Staffing, Time Attendance, Payroll, Recruitment, ESS, Training modules and other internal HR processes
    - Conducted training for end users after implementation and when required
    - Managed incurred maintenance issues, including software testing, requirements analysis and software documentation
    - Frequently updated SEA country labour laws and regulations; supported technical teams to consolidate updates into the standard product version
    - Synthesized annual maintenance contracts; partnership agreements; monthly issues/bugs log and team documents to keep track and ensured team efficiency
    - Conducted training for new comers

Quá trình học tập

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    Foreign Trade University

    Bachelor of Business Administration (B.B.A.), International Business/Trade/Commerce

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    Nottingham Trent University

    Master of Science - MSc, Human Resource Management

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