Product Executive

VNG Corporation - Zalo

- Collected and analyzed feedbacks/requirements from users, stakeholders, and other teams to shape requirements, features, and products
- Researched activities of new trends and movement of the market as well as competitors
- Translated product strategy into detailed SRS and prototypes
- Scoped and prioritized activities based on system, business, and feature impact
- Worked closely with other teams (Business, Engineer, UI/UX, QC, …) to deliver with quick time-to-market and optimal resources
- Analyzed product-related data and generate a useful business

IT Business Analyst

NTQ Solution Join Stock Company - An IT Outsourcing Company

- BA Lead of MBAL-CMS project, which is a Website building project with a scale of 30 MM and awarded the Project of the Year 2020
- BA Lead of Sayang project, which is a Food E-commerce and Social Network mobile application project with a scale of 55 MM
- BA Lead of Safety App project, which has a scale of 25 MM and provides a one-stop cohesive platform by consolidating key safety messages and promoting safety campaigns to all stakeholders in a timely manner
- Organized project events following Agile methodology: Sprint Planning, Daily Scrum, Sprint Review, Sprint Retro
- Elicited requirements from clients, product overview, and business model
- Drew Use Case, Activity Diagram, and prepared SRS
- Designed Wireframe / Mockup UI, and created Prototype
- Collaborated with developers and helped them understand business requirements

ERP Consulting & Implementing Intern

FPT Information System Company

- Participated in the Oracle EBS application implementation project for Électricité du Vietnam (EVN)
- Learned and supported to build SAP ERP software with ERP specialists
- Tested and fixed arising system issues, prepared user guides, and trained EVN employees to use the system

Buddy & Finance Manager

AIESEC in Vietnam, Hanoi Local Chapter

- Recruited 40 supporters for 33 foreign volunteers coming to Vietnam
- Increased 10.53% in the net income of the Vietnam Youth Icon 13 project
- Achieved 5 times higher than the budgeted net income of the Customer Experience Management Department