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Nguyen Thi Tien

Seller Relation Sub-lead tại SHOPEE VIETNAM

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Chương trình mentoring của Nguyen Thi Tien

Giới thiệu bản thân

Keeping learning and discovering your potential.

Kinh nghiệm làm việc

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    Seller Relation Sub-lead

    SHOPEE VIETNAM

    - Manage a team of 15 to 20 employees to acquire new sellers and improve seller performance
    - Build Standard Operating Procedures (SOP), set clear team goals and Key Performance Indicators (KPI), processes and onboard trainings
    - Generate and share comprehensive and detailed reports about team performance, mission-related objectives and deadlines

    * Achievements and skills gained:
    - Data analysis, plan and build process to maximize KPI result
    - Have chance to work with three different type of sellers within one year, to adapt and have various view of taking care sellers.

    07/2021 - Hiện tại
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    Department Manager (DM)

    HM VIETNAM

    Department Manager (DM): Oct 2018 - July 2021
    * Main responsibilities: Sales maximization, customer service and department profitability to coaching teams within a department.
    * Achievements and skills gained:
    - Leadership, presenting skill, customer service.
    - Become DM mentor after 7 months

    Sales Advisor: (Sept 2017 - Oct 2018)
    - Help customers have good shopping experience in store
    - Make sure store in tidy, commercial condition as always
    - Grow together to be stronger team

    09/2017 - 07/2021
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    Documentation Staff

    NEW WORLD LOGISTICS CO.,LTD

    03/2017 - 07/2017
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    Recruitment

    TOPCV VIETNAM JSC

    06/2016 - 02/2017

Quá trình học tập

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    Foreign Trade University

    International Trade

    GPA: 3.2
    TOEIC: 890

    08/2013 - 08/2017

Hoạt động ngoại khóa

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    AMOR TAPE PROJECT

    CORE TEAM - CONTENT WRITER

    06/2022 - 08/2022
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    THE RAINBOW CLASS

    Volunteer

    10/2021 - 05/2022
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    VIETNAM SAVES RHINOS

    Volunteer

    05/2016 - 05/2016
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    MECURY CENTER

    Teaching Assitant

    08/2015 - 10/2015
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    BLOOD DONATION DAY: TRUNG THU CHO EM

    Volunteer

    09/2014 - 09/2014

Kỹ năng & chứng chỉ

TOEIC

890

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