Nguyễn Phương Thảo
Section Manager tại P&G
Giới thiệu bản thân
Passionate about learning, doing and growing!
Kinh nghiệm làm việc
Red River Delta Area02/2020 - Hiện tại
Sales Management Trainee
P&G08/2019 - 01/2020
Customer Relations Specialist
● Assist current/loyal customers with their technical issues, help connect customers with developers to support them with solutions.
● Increasing Sales.05/2017 - 08/2017
Customer Relations Executive
● Supporting Foreign customers with their wonders and issues while using services via email, livechat, forum.
● Increasing sales by 200% by satisfying customers and enhance their commitment in our products.10/2016 - 08/2017
● Building long-term marketing strategies.
● Creating contents and advertising campaigns for the products using Google Ads, Facebook ads and mail chimp.10/2016 - 05/2017
Quá trình học tập
FOREIGN TRADE UNIVERSITY
Business Administration and Management08/2015 - 08/2019
UNIVERSITY OF VICTORIA
Business/ Commerce01/2017 - 01/2018
Hoạt động ngoại khóa
Foreign Trade university’s volunteering organization (37FTU)
Head of External Affair
• Formulating and controlling policies as well as documented all team administrative policies and procedures into a team manual
• Establishing and strengthening the relationship with sponsors, developing the financial base for organization, exceeding 200% of the annual plan.
• Managing fund and organization’s budget
• Working with 9 journal channels to report about organization’s activities and events, make them viral in the student community)
• Monitoring 2 projects’ progress, coaching and coordinating members09/2015 - 08/2017
Young Media Club
Member of External Affair
• Offering and inviting brands to advertise on Suc Tre magazine
• Establishing the relationship between club and sponsors, creating a financial base for the club
• Teamworking to organize an annual communicative event among 20.000 students in Ha Noi and Ho Chi Minh city namely “Before I graduate 2016”01/2016 - 09/2016
FBA Elite Student Association
Member of Communication Department
• Managing communication channels (Fanpage, Mail chimp, Facebook group,…) link the organizations and students
• Creating and developing communication plans for monthly Career Sharing and Career Orientation.
• Content-creating for event communication
• Teamworking to organize FBA’s got talent 201610/2015 - 09/2016
Tên giải thưởng
Scholarship for 5% outstanding academic result12/2020
Scholarship of 1 year tuition fee in University of Victoria08/2018
Scholarship for 1% outstanding academic result12/2013
Kỹ năng & chứng chỉ
Professional working proficiency
Limited working proficiency
Aiesec Global Volunteer