Sue Nguyen

COO tại GTS Vietnam

1 mentee
1 h

Chương trình mentoring của Sue Nguyen

Giới thiệu bản thân

A fast-grow-and-dynamic woman in IT consulting sector. Study public relation in colleage, do event and trade marketing when young, become IT BA after graduate and now, work as C-level manager in an IT consulting firm.

Kinh nghiệm làm việc

  • COO

    GTS Vietnam

    - Overall supervisory responsibility for the entire company’s operations.
    - Responsible for ensuring strategic vision translates into profitable operations

    04/2022 - Hiện tại
  • Business Unit Lead

    NTQ Solution

    - Direct the organization to ensure the attainment of financial and operational goals within the division/business unit in support of the company’s overall financial and strategic objectives: Delivery, Project size, Full development cycle, Quality (timeline, leakage, claim, EE)
    - Establish short- and long-range objectives, and criteria for monitoring progress and measuring success
    - Selects, develops, and evaluates personnel to ensure the efficient operation of the division/business unit

    02/2021 - 03/2022
  • Project Manager

    NTQ Solution

    - Coordinate internal resources and third parties/vendors for the flawless execution of projects
    - Ensure that all projects are delivered on-time, within scope and within budget
    - Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
    - Ensure resource availability and allocation
    - Develop a detailed project plan to monitor and track progress
    - Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
    - Measure project performance using appropriate tools and techniques

    07/2019 - 01/2021
  • Project Manager

    QSoft Vietnam

    Conduct planning for internal team to follow and for client to keep track. Creating detailed project road maps, plans, schedules and work breakdown structures.
    • Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.
    • Interview clients to find out their work process, their business.
    • Conduct training for developer and tester about business.
    • Defined processes and tools best suited to each project.
    1. E-commerce Website + Omnichannel System + Service Bus + Executive Dashboard
    2. Pet’s Service (iOS App + Back-end Administration System)
    3. Gamification Learning App for Kids (Website; Mobile App: iOS, Android, Mac, Win; Back-end Administration System)

    01/2018 - 06/2019
  • IT Business Analyst

    QSoft Vietnam

    Engage client to gather software requirements/business rules, and ensure alignment with development teams.
    • Translate stakeholder requirements into over 10 different tangible deliverables such as functional specifications, user cases, user stories, workflow/process diagrams, data flow/data model diagrams.
    • Evaluate risks related to requirements implementation, testing processes, project communications.
    • Draft and maintain business requirements and align them with functional and technical requirements.

    03/2017 - 06/2019
  • Product Owner

    VietNam Price Jsc

    - Team leader of website team with 6 members (2 PO, 3 developers, 1 designer).
    - Daily tracking statistic from Google Analytics to optimize user engagement on the company website. Provide a compelling user experience to improve brand loyalty, customer retention and visit-to-order ratios.
    - Ensure the conversion rate from traffic to Checkout is always exceeding the set target.
    - Join weekly meeting with Sponsor to report about website performance and CVR - Join monthly meeting with Investors in Japanese & Vietnamese to report about system's performance (In charge for all teams)

    10/2015 - 02/2017

Quá trình học tập

  • Diplomatic Academy of Vietnam

    International Relations and Affairs

    06/2016 - 06/2020
  • Diplomatic Academy of Vietnam

    International Communication & Culture

    09/2015 - 06/2019

Hoạt động ngoại khóa

  • DAV Music Club


    09/2015 - 06/2019

Tên giải thưởng

  • Instructor of the Year 2021

    Awarded by NTQ Solution to the Instructor who taught the most hours in the year (2021)

  • Business Unit Lead of the Year 2021

    Awarded by NTQ Solution to the top 02 Business Unit of the Year 2021.


Thứ 5, 04-08-2022

Chị Sue vô cùng tâm huyết và nhiệt tình ạ, chị đã giải đáp các thắc mắc của em, ngoài ra còn cho em những lời khuyên và tips để làm việc với nhân sự được hiệu quả hơn nữa. Em hy vọng sau này còn có thể book lịch với chị Sue tiếp ạ. Em cảm ơn chị Sue nhiều!

Đánh giá từ Mentee

Trần Ngọc Ánh
Operation Manager tại Mentori

Có thể bạn quan tâm