Phạm Thông

Customer Supply Chain Specialist tại Unilever

Hồ sơ
Đánh giá

Giới thiệu bản thân

A data-based collaborator and operation-agile practitioner with diverse positions in supply chain environment, who is passionate for challenging projects for continuous improvement for the business and customized service for clients.

Believing all those experiences would be great heritages for people as inspired and shared!

Kinh nghiệm làm việc

Customer Supply Chain Specialist

Unilever

Manage entire Order-To-Cash (OTC) process for a fifth biggest MT client with Service Level 93% (vs. tar 90%)
-Be the representative of Unilever to tackle client’s problems in terms of order releases, capacity contrains, returns and stock availability, collaborating with DC, TQ, TPT, Regional Order Center (internal) and Buyer, 3PL (external)
-Manage Dispatch Ratio (DR, 100% act. vs. 98% tar.), On-Shelf Availability

08/2020 - Hiện tại
Outsource Planner

Avery Dennison

Manage 6 sub-contractors’ performance regarding capacity/production LT up to 4 mil pcs/day to reach OTIF ratio
- Develop items to seek potential orders with Global Compliance
- Control the arrived FG with internal TQ, WH team to fulfill CS’s delivery requests.
Key projects:
-SOP consolidation: from non-manufacturing to manufacturing stages as official documentation and audit purpose
-Raw Material Shipping Flow: cut down 20% wasted time -Automated Outsource Remark: diminish manual order pick-up -Dashboard Visibility: Initiate report for volume, cost, hit rate, backlogs, order cycles and plan to receive FG. - Business Planning Continuity: for Shut-down/WFH circumstances, cut down 30% wasted manual time

01/2020 - 05/2020