Chương trình mentoring của Phan Anh Tuấn
Giới thiệu bản thân
- I graduated from Hanoi University of Science and Technology with an Engineer's degree at Computer Engineering. I also have 2 years experience in a ride-hailing startup company.
- My strong skills are Operation, Business Analyst, User Experience and Content Writing.
- Now I am a Product Manager at debiON.vn - a platform for global furniture sourcing.
- I am a sociable, funny and always has a high sense of responsibility with my work and colleagues.
Feel free to contact me:
- Mail: tuangt12@gmail.com
- Telegram: @tuangt12
- Facebook: fb.com/promeranhtuan
My Portfolio: https://phananhtuan.studio.site/
Kinh nghiệm làm việc
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Product Manager
debiON
04/2022 - Hiện tại -
Product Manager
TopDev.vn
Skills: User Experience Design (UED) · Microsoft Excel · PowerPoint · Figma (Software) · Google Analytics · Product Management
07/2021 - Hiện tại -
Sr. beAds Operation Specialist
Be Group
- Known as main Operator and Product Owner of beAds (as an internal agency in BE GROUP, provides online and offline media solutions, effectively supporting other businesses reach millions of customers).
- The best project is beAds Portal - managing driver's performance, tracking and reporting for brands/ agencies.
- Maximizing performance through automated methods, operating with the minimum number of personnel. Therefore, operating costs are reduced and reached 5 billion profit in 2020.
- Working closely with Product Managers and Developers to define requirements for beAds Products, managing timeline to ensure them launch on time.
- Directly operating products and giving feedback to improving and creating more features, so they can adapt with market standard, specially in COVID-19.
- Being leader of beAMP Project (a high-tech light in beCar to increasing brand awareness for Be and improving customer experience on every trip with beCar).
- Developing some basic tools by myself to help operate smoothly (Google Sheets, Telegram)
- Designing slide decks, materials and proposals for beAds.
Skills: Operations Management · UI · User Experience Design (UED) · Microsoft Excel · PowerPoint · Microsoft Outlook · Figma (Software) · Product Management01/2020 - 07/2021 -
Driver Acquisition Executive
Be Group
- Building plan to acquire drivers for Be - Vietnamese tech company in ride-hailing. Optimizing operating process to saving cost. In 2020, the cost to acquire 1 driver was just 1 USD.
Skills: Operations Management · UI · User Experience Design (UED) · Microsoft Excel · PowerPoint · Microsoft Outlook · WordPress08/2019 - 03/2020 -
Software Engineer
Luvina Software Joinstock Company
- Developing and testing with outsourcing projects for Japanese companies.
- Researching documents and communicating with COM Department to define clearly all requirements, so that I will create testcases and test UAT directly each screen of project.
Skills: Microsoft Excel10/2018 - 08/2019 -
Content Editor
Sforum
- Translate news about technology and mobiles to Vietnamese.
- Create content to review new smartphones, specially Samsung mobiles.
- Create some contents about the smartphone market.
- Wrote content for PR products and brands.
- Build Plan for Content on Website.
- Planning and managing content on CellphoneS instagram fanpage.
Skills: WordPress10/2016 - 05/2019 -
Senior Content Writer
Vccorp - Online Media Division
Sites: GenK.vn, kenh14.vn/2-Tek
- Translate news about technology and mobiles to Vietnamese.
- Create content to review new smartphones, specially Samsung mobiles.
- Create some contents about the smartphone market.
- Wrote content for PR products and brands.03/2017 - 03/2019
Quá trình học tập
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Hanoi University of Science and Technology
BE, Computer Engineering
Hoạt động ngoại khóa
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Thầy thuốc đồng hành
Business Analyst | Project Coordinatior
Work as Product Coordinator | Business Analyst to build a special Call Center.
Thầy thuốc đồng hành is a temporary project to connect doctors with F0 patient in COVID-19 pandemic. This system helped doctors to make a virtual call and take care of F0s at Ho Chi Minh City, Binh Duong, Province and Hanoi when it's on epidemic peak.
Build successful platform for more than 6,300 active users (doctors and volunteers) and supported 390,000 F0s in 2 months.
Complete some important features for projects: auto match doctors and patients, patient profiles, predict status of patients and suggest for doctors, emergency features,...
Made more than 12,000 outbound calls per day and received about 9,000 support requests from HCMC citizen via hotline 1022 #4 in 1 month (September 2021 - the most stressful period of the epidemic in HCMC).
https://thaythuocdonghanh.vn/cert/KT012_Phan_Anh_Tuan.pdf08/2021 - 10/2021
Kỹ năng & chứng chỉ
Process Improvement
Problem Solving
Operations Management
User Experience (UX)
Agile Methodologies
UI
Data Analysis
Analytics
User Experience Design (UED)
Start the UX Design Process: Empathize, Define, and Ideate
Google
Issued Nov 2021 · No Expiration Date
Agile Product Owner Role: Foundations
LinkedIn
Issued Oct 2021 · No Expiration Date
Certified in Volunteer Health Product Management
Vietnam Young Physician Association
Issued Oct 2021 · No Expiration Date
Certified User Experience Management
CEM Partner
Issued Jan 2020 · No Expiration Date
Foundations of User Experience Design
Google
Issued Sep 2021 · No Expiration Date
Thứ 2, 24-10-2022
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